Shipping Details

Where do you ship from?

Everything is produced and shipped in our small studio in Drachten, the Netherlands. You can also see what we do in our Etsy shop (link). You can also see reviews here (and that we are a real shop ;))

How long does it take before I receive my package?

Inventory items will be shipped within 3 – 5 working days. It takes about 1-2 days to arrive after we ship it, however this is only a measurement for the Netherlands. This delivery time is excluding Sundays and public holidays. During holidays it may be possible that a package takes a little longer on the way due to busy times at the parcel and postal facilities.

Do you ship internationally?

Yes, we ship our international parcels in Belgium and Germany via DHL, abroad via PostNL. How long it takes for an international package to arrive depends on the destination country and customs. It normally takes a few days to a week in the European Union and one to four weeks in the rest of the world. Due to Corona this may take longer than usual.

If you are shopping from outside the Netherlands, your local regulations apply when it comes to import laws, duty and taxes. It is your own responsibility to know if import of sex toys is permitted and to pay any import/customs fees and taxes. It might also be possible that toys are being held for customs clearance. This can take a while before they are being processed.

We are not responsible for any custom fees, when you place an order you acknowledge this, and are also aware that we are not responsible for orders not arriving in countries that do not accept the import of sex toys.

How are the products packed?

All our products are sent in parcels or letterbox pieces. The products are enclosed with packaging material so that the products can move as little as possible and arrive well cared for without damage. Products are shipped in sealed foil. To protect your privacy, packages are always sent in a discreet brown box, the label does not mention our business. When orders are shipped internationally, the box will be categorized as silicone sculptures at the customs form. Before shipping, we inspect your toys for quality assurance, clean them, and seal them in a bag. You will also receive a care sheet with instructions for cleaning and storage.

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